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Hi all, i pledge recently 40$ and client donwload doesnt appear in my dashboard. how can i donwload the client?
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- edited December 2017apparently we have fallen into the same deception. They sell you the access to the alpha but they does not specify in any place the status of this.
- Hello, i encountered an equal issue. I dont see under my dashboard (what i would understand as a dashboard ), a download link. Maybe someone can hook me up to get it started. I pledged also 40 $.
A sticky for new pledgers with screenshots (takes potentially 10 minutes) on the main page / in forum or as communication via email after pledging ('look and feel and steps to be done to get into the game') would be nice. Potentially make a community event with some freebies after official start, to create these to backup if developer headcount is small and focus mainly on key areas to be in project plan timeline?
Additionally, why not market that the official servers are down and pledging does include free to play on community servers - from now on till the going live. That is potentially even more interesting than having just a small window alpha 1, alpha 2, beta and headstart steam. However, i did understand it a little different - i understood i can start already on the official servers and was due to that reason a little disappointed when i noticed the official servers are down. Still, i had pledged even with access only to community servers. - I recently pledged to with the idea of getting into the testing but as pointed out that path isn't available at the moment just the community stuff. I downloaded the client and am thinking the link to do so came in an email. I could be mistaken as I wasn't paying to much attention but there was a path I found/was given to follow. I will dig through my emails when I get a chance and if any information that will be helpful I will post it.
- I received:
Citadel Studios Payment Receipt
Hello XXXXX ,
Thank you for your purchase of Alpha Access.
Your order is almost ready to go. We just need you to click the link below to complete your registration:
https://www.legendsofaria.com/?reg=.... [link leads to main page https://www.legendsofaria.com/ without any other feedback given]
If you have selected a level with a physical reward, make sure you update your shipping information on your dashboard.
If you have selected a level with the Pre-alpha Playtester or Pre-alpha Admin programs, make sure you accept your invitation to the program on your dashboard. (You will need to log in and out of the forums after accepting to see the private forums)
Thank you for your support!
The Citadel Studios team.
---------------------------------
Citadel Studios
contact@citadelstudios.net
------------------------
Additionally i received:
Legends of Aria Forums https://www.legendsofaria.com/forums/
Welcome Aboard!
Hello XXXXX! You have successfully registered for an account at Legends of Aria Forums. Here is your information:
Username: XXXX
Email: XXXX
You can access the site at https://www.legendsofaria.com/forums/.You need to confirm your email address before you can continue.
Confirm My Email Address: https://www.legendsofaria.com/forums/entry/emailconfirm/7858/Y4AQKVTW
-----
and
confirmation of paypal
Thats it. Nothing blocked (e.g. no Spamblocker active / rechecked additionally Spam) - edited December 2017Additionally i tried to reach citadel via: 'contact@citadelstudios.net'
Is this email adress correct?
The procedure above is applicable to two pledged accounts with a timespan in between of two weeks.
Is there a refund Policy? - We encourage anyone experienced problems to email us at contact@citadelstudios.net for a quicker response.
@Ryan81 and @gaditano both of your account issues have been resolved if you head back to https://www.legendsofaria.com/dashboard/
Few bugs have cropped up today which we are currently dealing with. Apologies for any inconvenience. - Hi. I paid $ 29 for early access. I entered my name, an email and a password. Then they redirected me to PayPal where I made the payment and from PayPal they sent me the receipt of the purchase with all the details. But I do not have any mail from you in which you indicate the confirmation of the creation of my account and not even a link to download the game. I'm supposed to be paying for the early access since yesterday and at this time I do not hear from you or will I be able to install the game. I try to login to the web page with the data that I entered and it tells me that it is only for members. I'm waiting for news and someone to clarify how I can log in to the website and see the details of my account and the status of it. Good afternoon.
- I have the exact same issue as Gera1977. I just paid, got sent to a page with a broken image (firefox browser) cannot download the game or login to the website.
Please email contact@citadelstudios.netI have the exact same issue as Gera1977. I just paid, got sent to a page with a broken image (firefox browser) cannot download the game or login to the website.