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If your Mac goes to sleep unexpectedly

Make sure that Energy Saver is set up the way you want: choose Apple () menu > System Preferences, then click Energy Saver. Adjust one or more of the following controls to affect when your Mac goes to sleep. Some of these controls might not be available on your Mac.

  • 'Turn display off after' slider
  • 'Display sleep' slider
  • 'Computer sleep' slider
    If a slider is set to 'Never,' sleep is disabled for that feature.
  • Schedule button

Make sure that you aren't putting your Mac to sleep accidentally:

Investigating - Our users are currently experiencing latency or errors when accessing our TeamViewer services. Our engineers have not yet confirmed the underlying root cause. We will publish the next status update at the latest in 60 minutes. New connections are impacted. Existing ones are not. Mar 27, 12:25 CET.

  • Pressing the power button can put your Mac to sleep.
  • Moving your mouse pointer to a hot corner can put your Mac to sleep, depending on your Mission Control settings. Choose Apple menu > System Preferences, then click Mission Control. Click the Hot Corners button, then see if any of the corners are set to 'Put Display to Sleep.'
  • Using magnets near your Mac notebook can put your Mac to sleep.

If your Mac doesn't go to sleep when you expect

Check your Energy Saver settings as described above, and be aware that your Mac won't automatically go to sleep unless it's inactive:

  • The same network activities that can wake your Mac can also keep your Mac from sleeping.
  • Any app or other process that's running on your Mac could also be keeping your Mac awake. Check the Energy Saver pane of Activity Monitor to identify apps that need your Mac to be awake. If 'Yes' appears in the Preventing Sleep column for an app, your Mac won't automatically sleep while the app is running. Other apps prevent sleep only when doing certain things, such playing music or video, printing, or downloading files.

If you started from macOS Recovery on a Mac notebook, automatic sleep is disabled as long as the Mac is using AC power.

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If your Mac wakes unexpectedly

Your Mac might wake for these activities:

  • Network activity that uses the Wake on Demand feature. Examples of network activity include iTunes sharing, photo sharing, printer sharing, file sharing, and using Back to My Mac.*
  • Enhanced notifications from FaceTime, Messages, and other apps and services.
  • Bluetooth activity. To prevent Bluetooth devices from waking your Mac, choose Apple menu > System Preferences, then click Bluetooth. Click the Advanced Button, then deselect 'Allow Bluetooth devices to wake this computer.'

If you have a MacBook Pro (2016 or later) or MacBook (Retina, 12-inch, 2017), note that these models are designed to start up when you open their lids or connect them to power.

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*As of July 1, 2019, Back to My Mac service is no longer available.

If your Mac doesn't wake when you expect

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Your Mac might pause a few seconds before it wakes up. If it doesn't seem to wake at all, check for these possibilities:

  • Your screen brightness might be turned down.
  • If you're using an external display, your display might be turned off.
  • Your Mac might be in safe sleep. To wake from safe sleep, press the power button.
  • Check for a sleep indicator light, if applicable, and make sure that your Mac isn't turned off.

If the previous steps don't work

These additional steps may help identify or resolve the issue:

  • Reset the SMC.
  • Reset NVRAM.
  • Disconnect external devices other than your Apple keyboard, mouse, and display. If that resolves the issue, gradually reconnect your devices, testing each time, until you find the device that is interfering with sleep. Then check the documentation that came with the device, or contact the device manufacturer.
  • Start up in Safe Mode to see if the issue is related to non-Apple startup items, login items, or kernel extensions.
  • Try to isolate the issue by using another user account.

If you still see the issue, contact Apple Support.

FaceTime is not available in all countries or regions.

TeamViewer for Mac is the complete solution for establishing remote connections, desktop sharing, and remote management. Teamviewer is often used as a remote desktop management software at the industrial level as well as at the personal level to manage remote machines.
The main advantage of using this software is Teamviewer is easy to install, easy mac download for TeamViewer and easy uses for the even novice users. Below are the steps on how to:

Download TeamViewer for mac OS:

  • Go toDownload TeamViewer page.
  • The below window will appear.Click on Download TeamViewer.
  • Locate the downloaded file TeamViewer.dmg and double-click to mount the disk image or .dmg file. The downloaded file should mostly be in your Downloads folder.
  • The TeamViewer window will appear prompting you to Click on the icon. Click on Install TeamViewer icon.
  • Next, the Install TeamViewer window will appear as shown below.
  • Click on Continue. It will show you License agreement window. You can review the policies here. If you want to continue, then click on Agree.
  • Next the Installation Type window will appear. If you wish to change the location of your download you can change here by clicking on Change Install Location as shown in below window. Then click on Install button.
  • Then, a window will prompt asking you to enter username and password of your Mac with administrative privilege. Then, Click Install software.
  • On Completion of the installation, the below window appears.Now click on Done button at the bottom of the page.
  • Next, Initial Setup window shows-up.Click on Continue.
  • Then, you can either set your password for accessing your device remotely by entering the Password in the below window and clicking on Continue or you can click on Skip button.
  • Once Initial Setup is complete click on Finish button.
  • Next, the TeamViewer window will open-up displaying your ID and Password.Now you can proceed on working with TeamViewer.

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