Virtual Dj 8 Mac Problems

| 24-05-2021
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Mac

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Numark Mixtrack 3 - Troubleshooting Audio Issues in Virtual DJ

From Numark, the world’s leading innovator of DJ equipment and technologies comes the MIXTRACK 3 DJ controller, designed with the skilled, professionally-aspiring DJ in mind. This article will help with troubleshooting the more common audio issues of the Numark MixTrack 3. This is a class compliant USB device designed to work seamlessly with your computer's sound card. If you are unable to get sound from your computer, this article will walk you through checking the appropriate settings.

Mac

Contents

  • Virtual DJ LE Audio Settings

Mac Audio/Midi Settings:

Check your audio/midi settings in system preferences and make sure your computer's sound card (or preferred audio interface) is selected.

  1. Click on the finder or the apple Icon and highlight the system preferences tab.
  2. Double click on the system Preferences tab and then double click on the Sound icon.
  3. Make sure only your MAC's internal sound card is selected, or your preferred external audio interface is selected here.

WINDOWS PC AUDIO SETTINGS:

  1. Open up the control panel on your PC. Use the Control Panel shortcut From the Start Menu. Open the control panel on your PC and click on the SOUND icon.
  2. Make sure your Windows PC's default sound card is selected for internal speakers or your preferred external audio interface is selected here.

Virtual DJ LE AUDIO Settings:

Before you double-check the soundcard assignments, make sure to do the following:

  • Push up all faders to about halfway, just enough to make sure there will be audio passing through.
  • Set the crossfader in the center. If it's pushed off to the side, you will only hear one channel.
  • Set the Master Gain, Cue Mix, and Cue Gain knobs in the center, or 12 o'clock.
  • Be sure to drag/load a song onto a deck in Virtual DJ and press the play button on that deck.

If you are unable to get sound from Virtual DJ LE, stop the track and check the following settings:

Internal Soundcard:

If you're using only your internal soundcard for playback (most users), check the following settings:

  1. Open up the Virtual DJ Preferences by clicking on the Settings tab in the top right-hand corner of Virtual DJ.
  2. Choose the Audio Tab on the left and make sure the computers internal sound card is selected in the card area of the audio settings window.
    • Output: Speaker + Headphone
    • Card: Internal Soundcard
    • Master: Set to your soundcard - Chan 1&2
    • Headphones: Set to your soundcard - Chan 3&4

Two Soundcards:

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While some laptops have internal surround sound cards and/or speakers, most only have a single headphone output. The simplest option is to add a basic stereo USB soundcard or audio interface for your headphones, such as the Numark DJ I/O.

  1. If you are using an external USB soundcard, assign the Audio Settings as follows:
    • Output: Speaker + Headphone
    • Card: Two Soundcards
    • Outputs: Headphones (Master : First card / Headphones : Second card)
  2. In the Outputs section, choose the following:
    • In the first drop-down list, choose your laptop's built-in sound card.
    • In the second drop-down, choose your external USB sound card.
  3. Click Apply to complete.

Mono with a Y splitter cable:

You can use a single sound card and the mono separated option in VirtualDJ's sound setup, however, this will only give you MONO sound. You will need a Y-splitter cable to split the left/right channels. Plug the splitter cable into your sound card's headphone socket. Then plug your amplified speakers into the left output socket and your headphones into the right.

Virtual Dj 8 Mac Problems 2017

  1. In the Audio Settings tab, choose the following:
    • Output: Speaker + Headphone
    • Card: Stereo to Mono Splitter
    • Master: Set to your soundcard - Chan 1 (mono)
    • Headphones: Set to your soundcard - Chan 2 (mono)
  2. Click Apply to complete.
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Additional Guides & Videos

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Further Technical Support

Whether you are a customer or dealer, if you already own a Numark product, or if you just have pre-sales questions, the Numark technical support team is available to help!

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Visit the link below to connect with any of the following support options: online community support, phone support, email support.

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This topic contains 12 replies, has 6 voices, and was last updated by 5 years, 1 month ago.

  • Does it improve if you unplug the controller and test it with just mouse/keyboard?

    Well … going from auto to 5ms is going the wrong direction if latency is your problem. What you want to do is EXTEND the latency setting to a higher number of ms. Make a big jump higher and if it’s gone, then start babystepping back until it occurs again. You’ll have found the best setting your system can handle.

    I am not sure what you mean by stretching, but if it involves lots of processor-heavy audio manipulation, I can imagine you get problems. Since you don’t mention what kind of laptop/computer you are using not much I can say to that end of the equation.

    Finally, I do assume you have the latest updated (audio) drivers installed?

    On my windows 8.1 laptop, i run VDJ 8 at around 10ms latency through my Focusrite 2i4 with the ASIO drivers for it (at 24bit, 96KHz) – with VDJ set to:

    SAMPLE RATE: 96000
    LATENCY: “Automatic (288)”
    ultralatency off
    overclock on
    and all the quality settings on max

    These may not be the best settings for you, but they work for me.. 🙂

    And I can’t find “Advanced Stretching – or anything to do with stretching – anywhere??

    If on Windows:

    Check your USB drivers – make sure they are up to date, re-install the drivers for your soundcard (whilst it is plugged in) and then only use it on that one USB port – it does matter. And then reset the settings in VDJ.

    If you are on a Mac:

    Install any relevant Core Audio drivers (if applicable) and reset the settings in VDJ.

    If that doesn’t sort it, I don’t know…

    And which version of VDJ are on?? I’m on the latest update of 8 🙂

    i have a Denon MC3000 controller what version of virtual Dj it work with can you help?

    hi guys im having some problem in set up MC3000 with Traktor Pro i can only only listen to one channel on the Headphone what i am doing wrong?

    Don’t know too much about audio settings in VDJ, but is sure sounds like something is set wrong there.

    Howdy, Jonas – You will get a more positive response by creating your own topic rather than adding unrelated questions to an existing thread. The “new post” thingy is at the bottom of the forum page where you would want to post it. Hope that helps.

    @ Fgjghkhlfxl Xfhfgjkgxhk

    Virtual Dj 7 try these
    Sound Card 512(11ms)
    Safe Mode should be unchecked
    Optimize for Quality
    Master Tempo (I chose Purescratch no master tempo)
    48Khz Conversion Faster Resampling

    Virtual Dj 8 try these
    Performance
    Samplerate 41000
    latency 512(11ms)
    ultralatency no
    overclock no
    pitchquality 2
    scratchfilter 9

    Is that sample rate 44100 not 41000 ???

    Didn’t know that 41000 was a standard.. 😉

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